98hi Responsible Gaming —
Your protection is our priority
98hi believes entertainment is meaningful only when enjoyed in a controlled and mindful way. Deposit limits, self-exclusion, and 24/7 support — we are always here for you.
Our Protection Tools
Set Deposit Limits
Set daily, weekly, or monthly deposit limits and stay within your own budget. Increasing a limit goes through the standard process and takes effect after a 7-day waiting period.
Self-Exclusion
Close your account for a set period or permanently. Once self-exclusion is activated, it cannot be cancelled immediately under any circumstances.
Time-Out Feature
Need a break? Set a time-out from 24 hours up to 6 weeks. During this period, no betting activity can be carried out on your account.
Betting History Review
View all your betting activity, full details of wins and losses, and your complete deposit and withdrawal history from your account at any time.
Reality Check
You will receive reminders at set intervals showing how long you have been playing and how much you have spent. This helps you make aware decisions.
24/7 Support
If you have any concerns about gambling, contact our Bengali-language live chat support. Our trained team is available 7 days a week, 24 hours a day to assist you.
21+ Age Requirement is Mandatory
98hi is for people aged 21 and above only. Age verification is mandatory at registration. Minors are not permitted to open accounts and we are committed to protecting underage individuals from gambling.
If there are members under 18 in your household, use a strong password and make sure to log out so they cannot access your account. Using parental control software such as Net Nanny or similar tools is also recommended.
Warning: If you suspect that a minor is using your account, notify our support team immediately. We can temporarily suspend the account pending investigation.
Identity Verification: Government-issued ID is verified through the KYC process. 98hi reserves the right to cancel accounts registered with false information at any time.
Recognise the Signs of Problem Gambling
Gambling is a form of entertainment. But when it goes out of control, it can cause serious harm to your personal, family, and financial life. Ask yourself the questions below and answer them honestly:
Do you repeatedly play to win back lost money and end up losing even more?
Is gambling causing tension in your relationships with family or friends?
Are you lying about gambling or hiding money related to gambling?
Are you spending more time gambling while neglecting work, studies, or daily responsibilities?
Do you feel anxious, restless, or irritable when you are unable to gamble?
Are you taking on debt or dipping into savings because of gambling?
If you answered yes to one or more of the questions above, please speak with our support team or activate self-exclusion.
🆘 Need Help?
Is gambling causing problems for you or someone close to you? Reach out to us. We do not judge — we help.
- Live Chat: 24/7 support in Bengali
- Email: [email protected]
- Privacy: Your information is fully protected
How to Use the Protection Tools
Log In to Your Account
Log in to your 98hi account and go to the "Account Settings" section. All responsible gaming tools are available there.
Set a Deposit Limit
Set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period.
Take a Time-Out or a Break
If you want a temporary break, activate a time-out from 24 hours up to 6 weeks. No bets can be placed during this period.
Activate Self-Exclusion
Choose self-exclusion for a long-term break. For a set period (6 months, 1 year, or permanent), your account will be completely deactivated.
Contact Support
If you have trouble using any tool or need special assistance, talk to us via live chat — we are always ready.
Deposit and Withdrawal Information
Deposit in smaller amounts as part of responsible budget planning and monitor your balance regularly.
The Core Principles of Responsible Gaming
Responsible gaming at 98hi means more than following a set of rules — it is a mindset. We believe online gaming and betting should be an entertaining activity that does not negatively affect your quality of life.
Set a budget
Before you start playing, decide in advance how much money you can afford to spend. Only play with money whose loss would have no impact on your daily life. Never think of gambling as a source of income.
Respect Time Limits
Set a time limit for each session and stick to it strictly. Playing for long stretches without a break affects judgment and increases the tendency to make impulsive decisions. Take regular breaks and make decisions with a clear head.
Keep Your Emotions in Check
Placing more bets out of frustration after a loss is known as "chasing losses." This is the most dangerous behaviour. Remember, every bet is independent — a previous result does not affect the next bet. On a bad day, take a break and start fresh the next day.
Do Not See Gambling as a Solution to Problems
Using gambling as a way to escape financial difficulties, family problems, or stress is dangerous. Gambling in such a situation makes things worse. Seek professional help and speak with our support team.
Keep Your Family Informed
If the people close to you express concern about your gambling habits, listen to them seriously. Family members can often notice changes from the outside before you do. Their support is your greatest asset right now.
Quick Reminders
- Gambling is for entertainment only, not a way to earn income
- Never deposit beyond your budget
- Do not place another bet immediately after a loss
- Do not play while under the influence of alcohol or drugs
- Take regular breaks and spend time with your family
- If you have a problem, seek help right away
Frequently Asked Questions
Start Safe Betting at 98hi
Enjoy entertainment responsibly. Your safety is always our first priority.