98hi Terms and Conditions

Welcome to 98hi. These terms and conditions ("Terms") apply to the use of the 98hi platform — the website, mobile application and all related services. These Terms form a legally binding agreement between you ("User") and 98hi ("Company", "we", "us").

By creating an account on this platform or using any of its services, you confirm that you have read, understood and agreed to all of these terms and conditions.

Key Definitions

• "Platform" — The 98hi website (98hi.cam) and all related digital services.
• "Account" — A user's registered profile for using the platform.
• "Balance" — The amount of funds held in an account.
• "Bonus" — Additional credits or benefits granted for promotional purposes.
• "Bet" — Participation in any game or event by placing money.

To use the services on the 98hi platform, you must create a personal account. You are required to provide accurate and up-to-date information during the registration process.

Registration Requirements

• Each person may create only one account.
• The name, mobile number and identity document details provided at registration must be accurate.
• Creating multiple accounts using the same device, IP address or payment method is strictly prohibited.
• You are solely responsible for keeping your login details (username and password) secure.
• If you suspect a security breach on your account, contact us immediately.

Identity Verification (KYC)

98hi reserves the right to verify your identity at the time of a withdrawal request or during a security review. In such cases, a copy of your National ID (NID), passport or driving licence may be required. Withdrawals may be placed on hold until verification is complete.

98hi services are for adults only. The following eligibility criteria must be met to use this platform.

Eligibility Criteria

• You must be at least 21 years of age at the time of registration.
• You must not be located in a jurisdiction where online gambling is prohibited by law.
• Company employees or members of their immediate family may not use this platform.
• An account must be created for your own personal use only — managing an account on behalf of a third party is prohibited.

If 98hi determines that a user is below the required age or does not meet any other eligibility criterion, that account will be suspended immediately and the associated balance may be withheld.

98hi offers fast and secure financial transactions through Bangladesh's major mobile banking and bank transfer services.

Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Bank Transfer

Deposit Conditions

• Minimum deposit amount: ৳100 (per method).
• Deposits must be made from a payment account registered in your name.
• Deposits from third-party accounts are strictly prohibited.
• Deposit processing time is generally instant to a few minutes.

Withdrawal Conditions

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: generally within 30 minutes to 3 hours.
• Withdrawals will only be made to the payment method used for the most recent deposit.
• 98hi reserves the right to hold withdrawals until identity verification is complete.

98hi offers various types of bonuses and promotional offers. The following terms apply to the use of these bonuses.

Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to ৳20,000. Terms for claiming this bonus:

• To withdraw the bonus, the total amount (deposit + bonus) must be wagered 15 times (wagering requirement 15x).
• The bonus balance cannot be withdrawn before the wagering requirement is met.
• Each new account is eligible for the welcome bonus only once.
• The deadline to claim a bonus is within a specified period from the date the offer is announced.

VIP Cashback Bonus

There are three VIP tiers for regular players:

• Bronze: Weekly cashback of up to 0.4%.
• Silver: Weekly cashback of up to 0.8%.
• Gold: Weekly cashback of up to 1.2%.

General Bonus Terms

• All bonus offers may be changed or withdrawn at any time at the discretion of 98hi.
• If evidence of bonus abuse is found, all associated bonuses will be cancelled and the account will be suspended.
• Collecting bonuses using multiple accounts or third-party payments is prohibited.
• Specific bonus offers may have their own separate terms and conditions.

Cricket betting, slots, crash games, casino games and other services are available on the 98hi platform. The following rules apply to all games.

General Betting Rules

• A bet that has been confirmed cannot be cancelled or changed.
• Bets cannot be placed when the balance is zero.
• If the outcome of a game is uncertain due to a technical issue, 98hi reserves the right to void or re-evaluate the associated bet.
• If a suspicious betting pattern is detected, transactions may be suspended during the investigation.

Special Sports Betting Rules

• If a match or event is postponed or cancelled, the associated bet will be settled in accordance with the policy set by 98hi.
• Odds offered on live betting may change at any time.
• Betting on the basis of match fixing or any other unfair advantage is strictly prohibited.

Random Number Generator (RNG)

All casino games and slots are operated using certified Random Number Generator technology, which ensures impartial and fair outcomes.

The following activities are strictly prohibited to ensure the fairness and security of the 98hi platform.

• Creating and operating multiple accounts by the same person.
• Placing bets using software bots, automation tools or artificial intelligence.
• Using the platform for money laundering or illegal transfer of funds.
• Attempting to introduce hacking, viruses or malicious code into the platform's software.
• Using coordinated betting strategies for the purpose of bonus abuse.
• Managing accounts on behalf of other users or participating in professional betting syndicates.
• Creating an account with false information or committing identity fraud.
• Using platform information or content commercially without permission from 98hi.

98hi reserves the right to suspend, restrict or permanently close any account in the following circumstances.

Grounds for Suspension

• Violation of these terms or any specific policy.
• Evidence of fraud, deception or suspicious activity.
• Failure to complete identity verification or providing false information.
• Violation of anti-money laundering (AML) or counter-terrorist financing (CFT) regulations.
• Instructions from a regulatory authority or law enforcement agency.

Closure by the User

You may voluntarily close your account at any time. To do so, contact the support team via live chat or email. You will have the opportunity to withdraw any outstanding balance before the account is closed, provided it is eligible under the terms and conditions.

98hi places the highest importance on protecting your personal information. We keep your data secure using SSL encryption and the latest security technology.

Full details of how your personal information is collected, used and protected can be found on our Privacy Policy page.

Purpose of Data Use

• Account management and identity verification.
• Processing financial transactions.
• Fraud prevention and security assurance.
• Fulfilling legal obligations.
• Improving the platform's services.

98hi does not sell your information to third parties for marketing purposes without your explicit consent.

To the maximum extent permitted by applicable law, 98hi will not be liable for the following.

• Losses caused by internet disconnection or technical failures.
• Losses caused by disclosure of your account information to third parties due to your own negligence.
• Any losses connected to external websites or third-party services.
• Unforeseeable circumstances (force majeure) such as natural disasters, government restrictions, or cyberattacks.

98hi takes responsible gaming culture very seriously. Our goal is to ensure an entertaining environment, not addiction.

Our Commitment

• Users can set their own daily or weekly betting limits.
• Temporary or permanent self-exclusion is available when needed.
• If signs of gambling addiction are identified, 98hi will actively provide support.
• Strict age verification measures are maintained to prevent access by minors.

For more information and support on responsible gaming, please visit our Responsible Gaming page. If you or someone you know is struggling with a gambling problem, please contact our 24/7 live chat support.

98hi reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified before any significant changes take effect.

Notification of Changes

• Important changes will be communicated through notices on the platform.
• Continued use of the platform after changes will be considered as your acceptance of the new terms.
• You have the right to close your account if you do not agree with the new terms.

Applicable Law

These terms will be interpreted and governed in accordance with applicable law. Any disputes will be resolved through negotiation.

Contact

For any questions or complaints regarding these terms and conditions, please contact our 24/7 live chat support or email us at: [email protected]